1. Introduction

DISTRI-BRANDS S.A. ("we", "us", or "our"), operating under the commercial name LOXOR.IO, is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Contact Information

• Company Name: DISTRI-BRANDS S.A.
• Registered Address: 61 rue du sel, 1070 Anderlecht, Belgium
• General Inquiries: info@distri-brands.com
• Privacy Concerns: privacy@distri-brands.com

3. Types of Personal Data We Collect

We collect the following types of personal data:

• Title
• Name
• Address
• Phone number
• Email address
• Navigation information (collected through Google Analytics and Google Tags with enhanced e-commerce features)
• Browser type and version
• Visit times
• Order history
• Unfinished orders (abandoned shopping carts)

We do not collect any special categories of personal data (e.g., health information, biometric data).

4. Purposes of Data Collection and Processing

We collect and process your personal data for the following purposes:

• To process and fulfill your orders
• To deliver goods and services
• To provide after-sales service
• To communicate with you (if you have opted in for such communications)
• To manage your customer account
• To conduct marketing studies and statistics
• For commercial prospecting
• To monitor and improve the quality of our services

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract (to fulfill your orders)
• Legitimate interests (to provide customer service and improve our services)
• Consent (for marketing communications, where applicable)

6. Data Retention

We retain your personal data for a period of 3 years after your last purchase. After this period, your data will be securely deleted or anonymized.

7. Data Sharing

We do not transfer or sell your personal data to third parties, except as necessary to fulfill our services:

• Transport companies (only data required to process shipments and contact you upon delivery)
• Payment processors (OGONE and BUYBOX)

8. International Data Transfers

We do not transfer your personal data outside the European Union/European Economic Area.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access
• Right to rectification
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object

To exercise these rights, please contact us at privacy@distri-brands.com.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including encryption of stored data and restricted access controls.

11. Use of Cookies

We use cookies to track sessions and identify returning customers. A cookie does not identify users directly but records information relating to the navigation of your computer on our site (pages consulted, date and time of consultation, etc.). The duration we keep this information is limited to your browser session.

Users can configure their browser options to refuse cookies or to be warned before accepting them. For more detailed information about the types of cookies we use, please refer to our Cookie Policy.

12. Automated Decision-Making

We do not currently employ any automated decision-making processes.

13. Children's Privacy

Our website is intended for use by adults or children under adult supervision. Any purchases made by children must be approved by an adult. We do not knowingly collect personal data from children under 16 without parental consent.

14. Data Protection Officer

Our Data Protection Officer is:
Antoine Marlot (CTO)
Email: privacy@distri-brands.com

15. Updates to This Privacy Policy

We review and update this Privacy Policy annually or in case of significant legal changes. The date of the latest update is indicated at the top of this document.

16. Intellectual Property

Loxor.io is a trademark, property of the company DISTRI-BRANDS. All intellectual property rights of the Loxor.io site, its structure, presentation, and the elements that compose it belong to DISTRI-BRANDS. Users are prohibited from extracting, transferring, storing, or reproducing all or part of the information contained on this site without permission.

17. Third-Party Links and Content

Our company is not responsible for third-party sites that users might access through links on the Loxor.io site. We exclude any warranty regarding the content, information, products, and/or services provided by these external sites. Users should take necessary precautions when using these links, especially against potential computer viruses.

18. Disclaimer of Liability

Loxor.io will not be held responsible for any problems encountered by users related to the consultation and use of the site. Users are responsible for adequately protecting their computers when accessing the site.

19. Information Accuracy

The information provided on the Loxor.io website (texts, graphics, photos, etc.) is for general information purposes only and is subject to change without notice. Users should regularly consult the site for updates.

20. Access Conditions

This site and its offers are exclusively reserved for companies and their members. Only invited members can access these offers. Products purchased on this site may not be resold to third parties. Users should carefully retain the access codes provided by their company.

21. Product Availability and Offer Amendments

Our product selection and pricing may change over time. A product presented on the site at a given moment may not be available later. Prices and commercial conditions are subject to change at any time.

22. Applicable Law and Jurisdiction

All relationships between Loxor.io and the users of the site and products are governed by Belgian law. In the event of a dispute, only the courts of Brussels (Belgium) have jurisdiction.

23. How to Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

DISTRI-BRANDS S.A.
61 rue du sel, 1070 Anderlecht, Belgium
Email: privacy@distri-brands.com